A: Upon placing your order, please allow up to 2 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a tracking number to your order. You can view the Order Status page by clicking the View Order Button within your order confirmation email. If you did not receive the order tracking number or did not find any updates after 5 business days, please contact us immediately and we will do all we can to investigate.
A: For domestic orders in the United States, it will normally take 10 to 14 business days once you receive your tracking information. For International orders, please allow up to 30-35 days.
A: Yes!,for International shipments. We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us. All orders are processed in US Dollars. While the content of your cart is currently displayed in your currency, you will checkout using US dollars at the most current exchange rate.
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that haven't been addressed in our FAQ. Please contact us at firstname.lastname@example.org and we will get back to you as soon as possible.